Privacy Policy

Introduction

UniColorado LLC ("UniColorado," "we," "us," or "our") operates the website at unicolorado.com (the "Website"). This Privacy Policy describes what information we collect when you use the Website, how we use and share that information, and your choices regarding your information.

UniColorado is a heating, cooling, and electrical contractor based in Denver, Colorado. We serve homeowners throughout the Denver metro area and along the Front Range. Our mailing address is 2700 W Evans Ave #100, Denver, CO 80219.

Information We Collect

Personal Information

When you submit a contact form, request a quote, subscribe to our email list, or schedule an appointment through the Website, we may collect the following information that you voluntarily provide:

• Name (first and last)
• Email address
• Phone number
• Property address or ZIP code
• Service type or area of interest
• Message or project details you include in a form submission

We only collect personal information that you actively provide to us. We do not purchase personal information from third parties.

Usage Information

When you visit the Website, we automatically collect certain technical information about your visit, including your IP address, browser and device type, pages visited, time spent on pages, and how you found us (such as the referring website, search engine, or advertisement). This helps us understand how visitors use the Website and measure the effectiveness of our marketing.

How We Collect Information

We collect information through three methods:

1. Directly from you when you fill out a form, subscribe to emails, use our online scheduling, or otherwise communicate with us through the Website.
2. Automatically through cookies, analytics tools, and similar technologies that run when you visit the Website (described below).
3. From service providers that help us operate the Website and our business.

Cookies & Tracking

The Website uses cookies and similar technologies. A cookie is a small data file stored on your device by your web browser. We use three categories of cookies:

Essential cookies support basic Website functionality, security, and your preferences. These include cookies for bot protection, rate limiting, visitor identification, and remembering your display settings (such as light or dark mode). The Website cannot function properly without these cookies.

Analytics cookies help us understand how visitors use the Website, which pages are most popular, and how visitors navigate between pages. This information is used to improve the Website and our content.

Advertising cookies are used to measure the effectiveness of our advertising campaigns and understand whether visitors who saw an ad go on to request service.

Managing cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser. Note that disabling cookies may affect Website functionality.

Third-Party Services

We use third-party service providers to help us operate the Website and our business. These providers may collect or process information on our behalf in the following categories:

• Analytics providers that track Website traffic, user behavior, and performance metrics to help us improve the Website
• Advertising platforms that measure the effectiveness of our online advertising and help us understand how visitors find us
• Security services that protect the Website from spam, abuse, and malicious traffic
• Business software that helps us manage customer relationships, send emails, monitor Website performance, and track service requests

Our forms are protected by Google reCAPTCHA. By submitting a form, your use is subject to Google's Privacy Policy and Terms of Service.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries - contacting you about service requests, quotes, and appointments
• Providing our services - scheduling appointments, managing projects, and communicating about your HVAC or electrical service
• Sending communications - if you opt in, sending email updates about services, promotions, rebate programs, and industry news
• Improving the Website - analyzing usage patterns, identifying technical issues, and optimizing content and user experience
• Measuring advertising - understanding which marketing efforts bring visitors to the Website and lead to service inquiries
• Protecting the Website - preventing spam, fraud, abuse, and unauthorized access
• Meeting legal obligations - complying with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: We share information with the third-party providers described above, solely for the purposes of operating the Website and our business. These providers are obligated to use your information only as necessary to provide their services to us.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of UniColorado, our customers, or the public.
• Business transfers: If UniColorado is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on the Website.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, and comply with our legal obligations. If you would like us to delete your information, contact us using the information below.

Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at [email protected]. We will respond to your request within a reasonable timeframe.

If you have subscribed to our email communications, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete that information.

Data Security

We take reasonable measures to protect your information, including encrypted data transmission (HTTPS), secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Links to Other Websites

The Website contains links to third-party websites, including manufacturer sites, utility company pages, and government resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

• Email: [email protected]
• Phone: (303) 250-1000
• Mail: UniColorado LLC, 2700 W Evans Ave #100, Denver, CO 80219